Mail Troubleshooter

The Mail Troubleshooter function enables you to send a test e-mail to a problematic address to determine what is wrong. This process will track down the vast majority of e-mail problems that can occur on your server.

Steps
  1. To access the Email Menu, click on Email, on the main screen of your WebHost Manager interface.
  2. Click on Mail Troubleshooter.
  3. Enter the problematic e-mail address in the Email To Trace field.
  4. Click on Do It.

Troubleshooting

If the Mail Troubleshooter does not show the source of the problem, you will need to check the mail logs on your server, or the returned messages to the account, if any


  • Email, SSL
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Add A DNS Zone

A DNS zone is a part of your domain name but it may contain different DNS information. For...

Add A New IP Address

WebHost Manager enables you to add a new IP address at any time, along with the address's...

Add An A Entry For Your Hostname

An A entry is an Address entry, and can be entered at any time for your hostnames. Do...

Add Packages

Packages allow you to create accounts with a preset amount of disk space, bandwidth, e-mail...

Add Reseller Accounts

A reseller account will have the ability to create other accounts on your server. Accounts...