Interactive Knowledge Base

The Interactive Knowledge Base enables you to find solutions to many common problems that you may encounter when running cPanel and WHM. Simply search for related topics to your keywords, and the Knowledge Base will present a list of solutions.

Steps
  1. To access the Support Menu, click on Support, on the main screen of your WebHost Manager interface.
  2. Click on the Interactive Knowledge Base link in the Support menu.
  3. Enter a brief keyword description of the problem you are having in the Enter Issue field.

EXAMPLE: If you have a problem with mailman after installing suexec, enter: suexec mailman.

  1. Enter the domain that has the problem in the Affected Domain field, if required. This will customize any solutions you find to that domain.
  2. Click on the Search for Answer button.
  3. Click on the Click-to-fix! link next to the required solution.

If you entered a domain as part of the search criteria, the solution script will automatically run against that domain. If you did not enter any domain as part of the search criteria, the solution script will run against your account

  • Email, SSL
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Add A DNS Zone

A DNS zone is a part of your domain name but it may contain different DNS information. For...

Add A New IP Address

WebHost Manager enables you to add a new IP address at any time, along with the address's...

Add An A Entry For Your Hostname

An A entry is an Address entry, and can be entered at any time for your hostnames. Do...

Add Packages

Packages allow you to create accounts with a preset amount of disk space, bandwidth, e-mail...

Add Reseller Accounts

A reseller account will have the ability to create other accounts on your server. Accounts...